Terms and Conditions  

Cancellation policy and change policy


If you cancel 150 days prior to the arrival date we will send back half of your deposit. If you cancel less than 150 days prior to the arrival date, you will unfortunately forfeit your deposit. Cancellation less than 45 days prior to the arrival date 100% of the amount is forfeited. If you do not cancel but only want to change your date and notify us of this change 120 days prior to the arrival date we can change this for you without any charge assuming we have availability.  We recommend that you take travel insurance to cover you in event of illnesses etc..   We do not sell travel insurance but have heard from previous guests that Travelex is reliable:  https://www.travelexinsurance.com

Payment

30% deposit of total course fees to be paid upon booking confirmation. The balance to be paid at least 45 days before the course commences.  

We accept Bank Transfers, CreditCards, Paypal.

Attendance 

There is no refund for school hours, meals or nights’ stay missed by students 

Course

The school reserves the right to alter its programs, menus and itinerary and move you to another villa if necessary.

Tutors

Paola Baccetti is the tutor for the Italian cookery courses at Casa Ombuto, Franco Palandra at Torre del Tartufo and Laura Giusti for the Italian cookery course at Bellorcia and Alice Cornacchini for the Mediterranean cookery course at Casa Ombuto. In the event of illness or other reason they will be replaced by another chef or students will be moved to the other villa for cooking lessons. 

Waiver

Participants need to sign a legal waiver freeing Tuscookany and its staff from any legal liability on arrival. This form must be signed upon arrival - if you would like to review this upfront please let us know.

Returns and Refunds Policy for the cookbook "The flavours of Tuscany"

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
Refunds will be done within 14 days by bank transfer.

Before you return a product, please make sure that:

  • The product was purchased in the last 30 days

  • The product is in its original packaging

Please contact us before you send the product:

Shipping charges incurred in connection with the return of a product are refundable.

If you received a damaged product, please notify us immediately for assistance.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: